Terms of Service

Last updated: May 9, 2026

Article 1. Acceptance of the Terms of Use

1.1. Purpose of the Terms of Use and the Application

The purpose of these general terms and conditions (hereinafter the "Terms of Use") is to govern the conditions of access to the "Cleo" dating application (hereinafter the "Application") operated by the team behind Cleo (referred to herein as "Cleo," "we," "us," or "our"), as well as the rights and obligations of any person using the Application (hereinafter the "User(s)").

The Application is a mobile application that offers a matchmaking and dating service for strictly personal purposes (hereinafter the "Service") using an artificial intelligence tool (hereinafter "AI") as described herein.

1.2. Acceptance of the Terms of Use by the User

By registering with the Application according to the details described in Article 2, and by using all or part of the Application, the User indicates its unreserved acceptance of these Terms of Use, which constitute a legally binding contract between Cleo and the User.

The latest version of the Terms of Use is always available on the Application. If the User refuses to be contractually bound by these Terms of Use, the User must not finalize his or her registration and, in any case, use any part of the Application and its Service.

The User is therefore requested to read these Terms of Use carefully before installing, registering with or downloading the Application and/or using any of the Services offered therein.

1.3. Modification of the Terms of Use

Cleo reserves the right, in its sole discretion, to modify and update the present Terms of Use at any time and without prior notice in light of changes to the Application and/or changes to the applicable regulations in force.

All changes are effective immediately when we post them, and apply to all access to and use of the Application thereafter. Consequently, it is the User's responsibility to consult these Terms of Use regularly.

Any use of the Application following modifications to these Terms of Use will constitute acceptance by the User of these modifications.

Article 2. Create an account

2.1. Prior and compulsory registration for access to the Service

2.1.1. In order to use the Application and benefit from the Service, the User must have a smartphone, Internet access and a personal account (referred to as the "Account"). Access to the Application is subject to the conditions described in these Terms of Use. Any costs associated with connection to the Application and use of the Service, as invoiced by access providers or telephone operators, remain the sole responsibility of the User.

2.1.2. This Application is offered and available to Users who are 18 years of age or older. By using this Application, User represents and warrants that it is of legal age to form a binding contract with Cleo and meet all of the foregoing eligibility requirements. If User does not meet all of these requirements, User must not access or use the Application. Given the nature and purpose of the Application, the User shall use the Service for strictly personal purposes only, to the exclusion of any commercial use whatsoever or, more generally, any use contrary to its purpose. This is an essential and determining condition of these Terms of Use. Any registrations not complying with the Terms of Use, applicable laws, and/or the above conditions may be terminated or cancelled immediately and without notice.

2.1.3. In order to create an Account and benefit from the Service offered by the Application, the User must register directly using the form available on the Application, by completely and accurately filling in the registration form, validating it and accepting the Terms of Use. The User will then be asked to provide certain information to enable the Application to function properly, and in particular to offer the best possible Service. In order to confirm the User's identity, and in particular to ensure that the Account is being used on his or her smartphone, the User will be asked to provide a phone number, to which an identification code can be sent. Cleo reserves the right either not to create the User's Account if any of the required information is not provided or if the User has not accepted the Terms of Use, or to delete the Account without notice if any of the aforementioned requirements are subsequently found not to have been met. When using the Application at a later date, the User can access its Account by signing in with the same phone number.

2.1.4. The User shall create only one Account, Cleo reserving the right to delete any additional account created by the same User. The User whose Account has been suspended and/or deleted is prohibited from creating a new Account. Cleo reserves the right to delete any Account created in violation of the present prohibition or more generally of the present Terms of Use.

2.2. Accuracy of information provided by the User

2.2.1. The User guarantees that the information the User provides, directly or indirectly, is accurate, up-to-date and complete concerning its identity and contact details. In particular, the User undertakes to ensure that the User is the owner of the phone number communicated as part of its registration, that it is valid and that the User has access to it. The User also undertakes to update the information communicated on its Account as soon as any of it is modified, in order to maintain the accuracy of the information.

2.2.2. In addition to the information provided at registration, the User understands that, due to the nature of the Service, the User may communicate other personal information in the course of exchanges with the AI or while using the Service, in order to optimize the matchmaking process and to benefit from the best possible Service, under the conditions described in these Terms of Service and in particular in Article 3. As such, the User undertakes to ensure the accuracy of its statements and the information it provides in this context, whether to enable Cleo to provide the best possible Service and/or to other Users who may have access to such information and who may be influenced by it in their decision to match.

2.2.3. The User undertakes to regularly update all information relating to its profile either directly, where possible, or by submitting a request to customer service in other cases, in order to maintain its accuracy, and in its own interest, given the purpose of the Service. Users may modify their personal data at any time by logging directly into their Account.

2.2.4. Cleo reserves the right to verify compliance with these Terms of Use and, in this respect, to request from the User all information and verifications necessary to attest to the accuracy of the information provided by the User. In the event that it is suspected for legitimate or proven reasons that the User has provided false, inaccurate, materially out-of-date or incomplete data, Cleo shall be entitled to suspend or terminate these Terms of Use and its Account and to refuse such User future access to all or part of the Service.

2.2.5. Under no circumstances may Cleo be held liable for any error, omission or inaccuracy in the information provided by the User under his or her responsibility.

2.3. User Account Identifiers

2.3.1. The User's phone number enabling him/her to access the Account and its data is strictly confidential and personal.

2.3.2. The User is solely responsible for any use that may be made of its Account. The User undertakes to inform Cleo immediately of any unauthorized use or any breach of confidentiality or security of its identification data or Account. The User shall inform Cleo immediately of any use or risk of unauthorized use of its Account, and of any breach of confidentiality or security, using the contact form available on the Application or by emailing support@cleo.dating.

2.3.3. If Cleo has legitimate reason to believe that the security of the Service or Application is being violated or that it is being misused due to unauthorized use of the User's means of identification or Account, it may temporarily or permanently suspend the Account in order to preserve the integrity of the Application and the data, and, if deemed appropriate, require certain modifications. Insofar as the User's means of identification come into the hands of third parties through the User's fault or as a result of the User's actions, the User shall be solely responsible for any use of these means of identification and for any use of the Service made as a result.

Article 3. Use of the Services, good conduct and safety precautions

3.1. Service description

3.1.1. The purpose of the Service is to introduce Users to one another for personal and dating purposes. As such, the User interacts with the AI (referred to in the Application as "Cleo") in order to enable the AI to refine its knowledge of the User, and to introduce the User to other Users for whom such a matchmaking appears relevant. The Service constitutes an AI-driven introduction service between Users in the event of a mutual match.

3.1.2. Based on the information provided by the User, the AI suggests potential matches and presents introductions to the User (each, an "Intro"). If both Users in an Intro express interest, a direct chat between them is opened within the Application (hereinafter the "Chat"). It is then up to the Users to coordinate how, when, and where they wish to meet — the Application does not book venues, schedule meetings, or otherwise arrange the logistics of in-person dates.

3.1.3. Users are free to use the in-app Chat to communicate before deciding whether or how to meet in person. Cleo has no involvement in, nor liability for, the content of such Chats or any meetings, communications, or interactions that result from them. The Chat remains open until a User decides to close the conversation, blocks the other User, or is no longer a User of the Application under the conditions described in Article 8.

3.1.4. The Service is provided as a best-effort matchmaking experience. Cleo does not guarantee that any particular Intro will result in a mutual match, a Chat, a meeting, a relationship, or any other specific outcome. Users acknowledge and agree that the decisions about whom to meet, whether to meet, and how to meet are theirs alone.

3.2. Good conduct of the User in the use of the Application and AI

3.2.1. The User declares and acknowledges that the User is solely responsible for the use of the Application and the Chat. The User assumes full responsibility for the content the User places in the Chat and in their profile, ensuring that it complies with current regulations and societal morality and does not infringe any rights of third parties.

3.2.2. The User undertakes in particular to ensure that its conduct within the Application complies with all applicable laws and the principles described above and in particular that the content and messages:

• in no way infringe the rights that third parties, individuals or legal entities, may hold, particularly in terms of intellectual property (including but not limited to copyright and related rights, rights to registered and/or well-known trademarks, etc.);
• in no way infringe the image rights, privacy and intimacy of third parties, whether natural persons or legal entities;
• are not messages (i) insulting, defamatory or racist, (ii) offensive to public decency, (iii) of a violent or pornographic nature or subject to restrictions linked to the age of the public authorized to view them, (iv) likely by their nature to undermine respect for the human person and its dignity, equality between women and men, the protection of children and adolescents, (v) or more generally, contrary to the regulations in force or good morals;
• under no circumstances encourage the commission of crimes and/or offences or incite the consumption of prohibited substances, incite discrimination, hatred or violence;
• do not contain viruses or programs of any kind that may cause damage to Cleo, the Application, persons or property;
• do not contain hypertext links to sites that do not comply with applicable laws or are likely to harm the interests or image of Cleo;
• do not constitute unsolicited messages of an advertising nature (e.g. SPAM), provide advertising on the Application's expression spaces, or in any way encourage or offer products or services, with or without financial consideration. Similarly, Users undertake not to use any robot, spider, collector, search or other extraction application designed to obtain all or part of the information available on the Application. Moreover, given the nature of the Service, Users undertake not to use any tool, technique or, more generally, perform any operation intended to divert, bypass or alter in any way whatsoever the AI from its initial function, in particular by means of "prompt injection" operations;
• do not constitute messages inviting the organization of public gatherings of any kind (demonstrations, meetings, etc.); or
• be respectful of other Users, in particular by refraining from any message of any kind whatsoever of a sexual nature or which would be contrary to their expressed wishes.

3.2.3. Users are expected to engage with Intros and Chats in good faith. Repeated patterns of disrespectful behavior, ghosting after expressing interest, harassment, or other conduct that degrades the experience of other Users may, at Cleo's sole discretion, result in account suspension or termination of the Service.

3.2.4. The User understands and acknowledges that the Service uses an AI whose objective is to provide the most appropriate user experience with respect to its Users and, in particular, to introduce them to one another. As such, the Service requires the User to ensure the sincerity and veracity of the information the User communicates within the Application, in order to be taken into account by the AI. Failing this, the User understands and acknowledges that the relevance of the Service provided may be altered and fail the intended purpose. Consequently, and in addition to the behavioral commitments that the User undertakes to make when using the Application, the User undertakes in particular to make appropriate use of the Service and AI, in particular by providing relevant, real and accurate information. In particular, the User undertakes to be the author of all content made available on the Application, and in particular not to use another artificial intelligence service to write content for it or to use any tool designed to divert its function.

In particular, the User undertakes to use the AI in good faith when operating the Service, and not to provide any information that would result, whether intentionally or not, in distorting the operation of the AI, including but not limited to means of false declarations, and therefore to allow contact to be made with other Users under conditions contrary to these Terms of Use and, more generally, contrary to the purpose of the Service.

3.3. Conversations with AI

3.3.1. The User understands and acknowledges that due to the very nature of the Service, all conversations with the AI (and, where applicable, content within Chats) are processed by the AI for the purposes of:

• enabling the User to benefit from the most suitable matchmaking experience possible, as described in these Terms of Use;
• allowing Cleo to test and improve its AI in order to improve its operation and relevance in the interest of the provision of the Service and of all other users.

3.3.2. The User understands and acknowledges that the Application does not offer a messaging service ensuring the confidentiality of exchanges with the AI, as Cleo, through its AI, may access the content at any time. Cleo makes every effort to ensure that the information transmitted to the AI is not identifiable if it appears to be sensitive. However, it cannot be ruled out that any information you provide to the AI may be shared with other users as part of the matching process in the event of errors or anomalies in the current state of technology. Furthermore, this information shared with the AI and in the Application will not be sold to third parties.

3.3.3. Cleo's AI functionality is provided in part through OpenAI's API. Content sent to the AI is processed by OpenAI under their API data-usage terms, which prohibit the use of API traffic for training OpenAI's models. The processed output is stored on Cleo's servers and used to provide the Service.

3.3.4. Under no circumstances shall the AI's acknowledgement of messages transmitted by a User constitute validation or agreement of any kind whatsoever as to the content of the messages, which are drafted under the User's sole control and responsibility, and shall not entail any obligation or liability on the part of Cleo.

3.4. Safety and security

3.4.1. In order to make every reasonable effort to ensure the safety of all persons using the Application, Users shall report any behavior that they reasonably believe to be contrary to these Terms of Use, in particular by providing evidence of the disputed behavior, directly to Cleo through the in-app report feature (available on Intro cards and within Chats) or by emailing support@cleo.dating, and not to the AI, whose report would not be taken into account. Cleo disclaims any and all liability with respect to reports made to AI. Unless required by law, Cleo is not obliged to take action in response to a report but may, at its sole discretion, issue a warning, suspend an Account or take any other appropriate action to allow the User whose behavior has been reported to justify their compliance with these Terms of Use. Cleo may, at its discretion, refer to information from the AI when investigating a User's report.

3.4.2. Due to the nature of the Service, the User may interact with other Users on the basis of information provided by all Users. Despite its efforts to provide the best possible Service, in particular by ensuring that Users agree to the Terms of Service of their use of the Application, Cleo has no control over Chats or other information transmitted, nor over any in-person meetings that may result. The User is invited to take all necessary precautions to guarantee its security and to avoid any interaction, within or outside the Application, which might in any way harm it or any third party. Users are solely responsible for all content transmitted to other Users directly or that the AI communicates to other Users on the basis of information provided by a User.

3.4.3. Moreover, the User understands and acknowledges that the Service is provided by means of an artificial intelligence tool whose operation is proposed exclusively on the basis of information sent by Users. In this respect, the User understands and acknowledges that the User is the sole master and decision-maker of its decisions in the context of the interactions it undertakes with other Users, including when the introductions have been made via the Service. In this respect, the User understands and acknowledges that introductions are made on the basis of suggestions, and that the User remains solely responsible for deciding at any time whether or not to pursue them, and that it is the User's responsibility to decide in full knowledge of the facts how to use the Service, independently of the AI's suggestions, whose technical operation remains limited and cannot in any way take precedence over the decisions made by the User.

3.4.4. Cleo verifies phone numbers but does not conduct background checks on Users. Users are strongly encouraged to take reasonable safety precautions when meeting another User in person: meet in a public place the first time, tell a friend or family member where you'll be, arrange your own transportation, and trust your instincts. If anything feels wrong, leave and report it.

3.4.5. The User agrees to make its best efforts to apply the safety recommendations of Cleo while using the Application.

3.5. Geographic availability

Cleo is currently available only in the New York City metropolitan area. If you sign up from outside this area, you may not be able to complete onboarding or receive Intros.

Article 4. Purchases / Premium subscription

4.1. Cleo Tokens (consumable in-app purchase)

Cleo Tokens are consumable in-app purchases that unlock the chat between two matched Users. One Token is consumed at the moment a User opens the chat with one of their matches for the first time. Tokens are licensed, not sold; they have no cash value and are non-transferable, non-redeemable, and non-refundable except where required by applicable law. Tokens never expire.

4.2. Cleo Plus (auto-renewable subscription)

Cleo Plus is an auto-renewable subscription offered in three billing cadences (1 month, 3 months, and 6 months), each providing unlimited match unlocks and priority placement in Cleo's matchmaking queue for the duration of the subscription term.

Payment will be charged to your iTunes Account at confirmation of purchase. Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the cost of the chosen package. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase.

Any unused portion of a free trial period (if offered) will be forfeited when the User purchases a subscription. Cleo Plus benefits (unlimited Tokens, priority placement) are licensed for the active subscription period only and end immediately upon cancellation; any Tokens you separately purchased remain in your wallet and do not expire.

4.3. State-specific rights for U.S. residents

Some U.S. states grant additional cancellation or refund rights for "dating service" contracts. Where required by law (including, without limitation, Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin), you may cancel your subscription without penalty or obligation prior to midnight of the third business day after the date you subscribed. In some states, your estate (upon death) or you (upon disability preventing use of the Service) may be entitled to a pro-rated refund for the period after death or disability. To exercise these rights or request a cancellation/refund, contact support@cleo.dating or manage your subscription through the App Store.

Article 5. Intellectual Property

5.1. Cleo is the owner of all intellectual property rights (i) on the content that it puts online and produces on the Application by itself (in particular these Terms of Use as well as the notices relating to the protection of Users' personal data) or by its partners (and in particular by third-party content providers and advertisers), (ii) the intellectual property of Cleo (in particular brands, logos, names etc.) and (iii) any software used on the Application (hereinafter the "Properties"). The Terms of Use or Service does not transfer ownership of any Properties of any kind to the User.

5.2. It is therefore forbidden to copy, modify, reproduce, distribute, publish, integrate on any medium whatsoever, adapt, transfer or assign, license, sub-license, give as security, transmit in any other way the elements of the Application or Service or to carry out reverse engineering or use any other method to attempt to access the source codes and/or protocols of the Application and/or AI, without the express written authorization of Cleo or the holder of the rights.

Article 6. Liability

6.1. User liability

6.1.1. The User undertakes to use the Service exclusively for personal purposes. The User also undertakes not to allow third parties to access the Service via the User's Account. Any unauthorized use of the results of the Services by any third party will be considered as misuse of the Application and fraudulent exploitation of the Services.

6.1.2. The User undertakes to cooperate with Cleo to enable it to perform its obligations under the Terms of Service. The User undertakes to promptly notify Cleo of any malfunction affecting the Application, and to provide Cleo with all information enabling it to reproduce the malfunction and thus facilitate its correction.

6.2. Cleo's liability

6.2.1. The Application provides a platform for offering the Service described in these Terms of Use and, in particular, for enabling introductions to be made via an AI. In this respect, the User understands and acknowledges that the proper provision of the Service depends on the information the User communicates when using the Application.

6.2.2. The User understands and acknowledges that despite the efforts made by Cleo to ensure its proper operation, the Application is provided "as is" and Cleo provides no warranty other than those expressly provided for in these Terms of Use.

6.2.3. Users acknowledge that Cleo has no control over in-person meetings between Users, including any interactions, communications or events undertaken that take place before, during or after a meeting or otherwise outside of the Application, and that any such interactions, communications or events are undertaken at the User's own risk and responsibility.

6.2.4. Cleo shall not be liable for any fraudulent use, in particular as a result of violation of applicable laws and/or the present Terms of Use, which may be made by any User or, more generally, by any third party, of the information, any content found on the Application or of its functionalities. The User understands and acknowledges that it remains the sole master of the decisions it makes via the Application, particularly in the context of other interactions with other Users. Under no circumstances, given the applicable technical constraints, shall the use of AI to establish introductions prevent the User from taking any measures that it deems necessary when using the Service. Furthermore, Cleo shall not be held liable in the event of non-performance attributable to force majeure. Cleo declines all responsibility for any errors, inaccuracies or omissions contained in the information feeds. Cleo shall not be held liable in the event of force majeure or any other event beyond its control, in particular in the event of interruption of the Application and/or all or part of the Services resulting from a failure of the User's telephone network or Internet access provider.

6.2.5. In view of the technical, computer and telecommunication constraints involved in using the Application, Cleo shall not be held liable for any damage caused by temporary unavailability or malfunction, not exclusively attributable to Cleo, of one or more of the stages of access to the Application and/or the Service offered, due in particular to the inconveniences inherent in the use of the Internet network, such as disruption of service, external intrusion, presence of computer viruses or malfunction of any kind whatsoever. If Cleo has legitimate reason to believe that the security of the Application has been compromised or that misuse of the Services is due to unauthorized use of the User's identification data, Cleo may temporarily deactivate the User's Account in order to preserve the integrity of the Application and the User's Account data. The User agrees to cooperate with Cleo and in particular to modify his identification data.

6.2.6. The User undertakes to use the Application in accordance with its purpose and not to carry out any illegal, unfair, dishonest or fraudulent action of any kind whatsoever.

6.2.7. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL CLEO, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH USER'S USE, OR INABILITY TO USE, THE APPLICATION, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE APPLICATION, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF CLEO AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT USER HAS PAID TO CLEO IN THE LAST TWELVE MONTHS FOR THE APPLICABLE SERVICE OUT OF WHICH LIABILITY AROSE, OR ONE HUNDRED U.S. DOLLARS (US $100), WHICHEVER IS GREATER.

The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

6.3. Responsibility for hosting Service

6.3.1. Where the Application is limited to the role of hosting content and making it accessible to Users without carrying out an a priori control or moderation procedure, Cleo will be subject to the reduced liability regime for hosts providers. Cleo therefore accepts no responsibility and gives no warranty, express or implied, in respect of such content.

6.3.2. The Application is not required to exercise any control over the quality, lawfulness, veracity or accuracy of the content published. Nevertheless, if the User transmits or publishes content on the Application that is illicit or manifestly illicit, as soon as Cleo becomes aware of it, Cleo reserves the right to delete it in accordance with the conditions laid down by the regulations in force, without prior notice or compensation, and without prejudice to any other right that Cleo may invoke.

6.3.3. Cleo reserves the right at any time to modify or interrupt the Application or all or part of the Services following prior notification by any means. Cleo shall not be held liable for any interruptions or modifications to the Application and Services, and Users are responsible for taking all necessary precautions to preserve the content they publish on the Application.

6.4. Proof agreement

In order to facilitate their exchanges, Users accept that Cleo's computer systems and files will be considered as proof between them unless Cleo provides proof to the contrary of at least identical value. Consequently, the computer files and registers stored in the computer systems operated by Cleo or on its behalf with reasonable security and reliability, may be validly used and produced as proof of the execution of these Terms of Use, and more generally of any event, communication or relationship occurring between the Parties in connection with the use of the Application. Thus, Cleo may validly produce in any proceedings, for the purposes of proof of any act, fact or omission, the data, files, programs, recordings or other elements, received, issued or stored by means of the aforementioned computer systems, on any digital or analog media, and rely on them, except in the case of obvious error.

Article 7. Personal data

Users are required to communicate their personal data to Cleo when using the Application (opening an Account, interacting with the AI and other Users, etc.).

For more information on the conditions under which Users' personal data is processed and the rights they have in this respect, Users are invited to consult our Privacy Policy.

Article 8. Contract duration — Termination

8.1. Contract duration

These Terms of Use are subscribed to for an indefinite period from the date of their first acceptance by the User under the conditions described in Article 1.

8.2. Termination by Cleo

8.2.1. Cleo may immediately suspend access to the Application and the Service in the event of non-compliance with these Terms of Use by the User. In such a case and unless otherwise provided for in these Terms of Use, Cleo will notify the User of the suspension, and will give the User formal notice to cease the violation. At the end of a period of eight (8) days from the date of such notification which has remained without effect, Cleo may automatically terminate the contractual relationship with the User, without formality and without prejudice to any damages it may claim as compensation for the loss resulting for it from this situation. Such termination may be effected without notice in the event of a breach by the User of its obligations under the present Terms of Use, as notably referred to in Article 3.

8.2.2. Cleo reserves the right to deactivate the User's Account after a period of inactivity equal to or above twelve (12) months.

8.2.3. Finally, and in general, Cleo may terminate any Account for convenience by electronic notification subject to one (1) week's notice.

8.3. Termination by the User

8.3.1. The User may terminate these Terms of Use at any time by using the in-app "Delete Account" feature (Settings → Delete Account). Within forty-eight (48) hours of such de-registration, which implies termination of the contractual relationship with the User, all or part of the User's data will be deleted from Cleo's databases and the User will no longer have access to the Application or the Service, with the exception of data which Cleo is required by law to retain, or under the conditions set out in the Privacy Policy.

8.3.2. In the event of the User's death, and upon production of the relevant supporting documents, the Account will be deactivated. The contents of the Account may only be transferred to heirs by court order or under the conditions described in the Privacy Policy.

Article 9. Disputes

9.1. These Terms of Use shall be governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule (whether of State of Delaware or any other jurisdiction) that would cause the application of laws of any jurisdiction other than those of State of Delaware. Any legal suit, action, or proceeding arising out of or related to these Terms of Use or the Services provided hereunder shall be instituted exclusively in the federal courts of the United States or the courts of State of Delaware, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding. Service of process, summons, notice, or other document by mail to such party's address set forth herein shall be effective service of process for any suit, action, or other proceeding brought in any such court.

9.2. Each party irrevocably and unconditionally waives any right it may have to a trial by jury in respect of any legal action arising out of or relating to this Agreement or the transactions contemplated hereby.

Contact

Questions about these Terms of Use: support@cleo.dating.